Shipping policy
KITCHENNESTPR.COM
Operated by YERAC LLC
Last Updated: November 12, 2026
1. Shipping Overview
At KitchenNest, we understand that receiving your purchase in a timely and convenient manner is an important part of online shopping.
Whether you are purchasing an eyeglass storage case to keep your frames organized, a cleaning cloth for everyday lens maintenance, or an eyeglass chain to make your glasses easier to carry, we aim to provide a straightforward shipping experience from checkout to delivery.
YERAC LLC is committed to processing orders carefully, preparing merchandise for shipment, and providing customers with relevant delivery information.
This Shipping Policy explains our shipping charges, order processing procedures, delivery estimates, tracking information, and procedures for handling shipping-related concerns.
2. Shipping Fees and Free Shipping
We offer a straightforward shipping arrangement designed to make everyday purchases more convenient.
Our current shipping charges are:
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Free standard shipping: Orders with a merchandise subtotal of $10.00 or more.
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Orders below $10.00: A flat shipping charge of $5.99.
The applicable shipping fee will be calculated and displayed during checkout before payment is completed.
The merchandise subtotal is calculated before applicable taxes and shipping charges, unless otherwise required by law.
If a discount or promotional offer changes the merchandise subtotal, the shipping charge will be determined according to the final eligible merchandise subtotal displayed at checkout.
Customers should review the final order summary to confirm the total amount payable before submitting payment.
3. Order Processing Time
After an order is successfully submitted and payment has been authorized, it enters our order processing procedure.
Our estimated processing time is generally 1–3 business days.
During this period, our fulfillment process may include:
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Reviewing order details and payment status.
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Confirming product availability.
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Selecting the requested eyeglass accessories.
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Checking merchandise condition before shipment.
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Preparing appropriate packaging.
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Arranging carrier collection or shipment dispatch.
Orders are generally processed Monday through Friday, excluding applicable public holidays.
Orders submitted on weekends or holidays may begin processing on the next business day.
During periods of unusually high order volume, inventory adjustments, or operational disruptions, processing may require additional time.
4. Estimated Delivery Time
After an order has been dispatched, delivery generally takes approximately 5–10 business days.
This is an estimated standard delivery timeframe rather than a guaranteed arrival date.
Actual delivery times may vary according to the destination, carrier route, transportation conditions, and other factors.
Customers should understand that the estimated delivery period begins after order processing and shipment dispatch, not necessarily at the moment an order is placed.
5. Shipping Destinations
We accept orders for delivery to eligible destinations supported by our checkout system.
Available shipping options and destination eligibility will be displayed during the ordering process.
Customers must provide a complete and accurate shipping address, including:
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Recipient's full name.
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Street address.
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Apartment, unit, or suite number, when applicable.
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City.
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State.
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ZIP code.
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Valid contact information where requested.
Please double-check all delivery information before completing your purchase.
An incomplete or inaccurate address may cause delays, failed delivery attempts, or package returns.
6. Shipment Confirmation and Tracking
When tracking information becomes available, customers may receive a shipping confirmation email containing relevant shipment details.
Tracking information may take some time to become active after the carrier receives the package.
In some cases, tracking pages may initially show limited information or remain unchanged while the shipment moves between transportation facilities.
Customers can use the tracking information supplied in their shipping notification to monitor shipment progress.
If you have not received tracking information after a reasonable processing period, please contact our customer support team.
7. Packaging and Product Preparation
We take reasonable care when preparing products for shipment.
Eyeglass storage cases should be packaged in a manner intended to reduce the possibility of scratches, deformation, or transportation damage.
Eyeglass cleaning cloths should be protected from unnecessary contamination during packaging.
Eyeglass chains and straps should be prepared with their applicable connecting components and accessories.
Packaging methods may vary depending on product size, quantity, and fulfillment requirements.
8. Delayed Shipments
Although we aim to meet our estimated delivery schedules, occasional delays may occur.
Potential causes include:
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Severe weather conditions.
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Carrier network interruptions.
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Transportation capacity limitations.
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Seasonal increases in shipping volume.
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Public holidays.
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Incorrect or incomplete shipping addresses.
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Unexpected fulfillment or inventory issues.
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Other circumstances beyond our reasonable control.
If a shipment appears delayed, we recommend reviewing the latest tracking information first.
If there has been no meaningful tracking update for an extended period, contact us so that we can review the available shipment information and determine the appropriate next steps.
9. Incorrect Address Information
Customers are responsible for entering accurate delivery information when placing an order.
If you notice an error in your shipping address, contact us immediately at [email protected].
We will make reasonable efforts to correct the address before shipment.
However, once an order has been processed, transferred to a carrier, or entered the carrier's delivery network, we may not be able to modify the destination.
If a package is returned because of an incorrect or incomplete address, we will review the circumstances and contact the customer regarding possible reshipment or another appropriate resolution.
Additional shipping charges may apply where permitted by law and where the additional cost results from customer-provided incorrect information.
10. Missing or Lost Packages
If your order has not arrived within the estimated delivery period, please contact our support team.
To help us investigate, provide:
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Your order number.
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Your full name.
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The shipping address.
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The shipment tracking number, if available.
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Any relevant delivery information.
We may review carrier tracking records or request additional information from the shipping provider.
If a package is confirmed lost, we will assess the situation and determine an appropriate resolution, which may include reshipment or a refund, depending on product availability and applicable requirements.
11. Delivered but Not Received
If tracking information indicates that a package has been delivered but you have not received it, please take the following steps:
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Check your mailbox, front entrance, porch, and other usual delivery locations.
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Check whether a household member, neighbor, or authorized recipient accepted the package.
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Review any delivery photograph or location information provided by the carrier.
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Contact the shipping carrier when additional delivery details are available.
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Contact KitchenNest if the package remains missing.
We will review the available information and work toward an appropriate solution.
A tracking status marked as delivered will be considered as part of the investigation but will not automatically eliminate any rights available to customers under applicable law.
12. Damaged Packages and Incorrect Deliveries
If a package arrives visibly damaged or contains the wrong product, please contact us as soon as reasonably possible.
We recommend providing photographs of:
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The outside of the package.
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The shipping label, where appropriate.
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The damaged packaging.
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The affected merchandise.
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Any missing or incorrect components.
For example, if an eyeglass case arrives with a broken closure or an eyeglass chain arrives with damaged connectors, please describe the issue clearly.
We will review the information and determine whether a replacement, refund, or another reasonable resolution is appropriate.
Customers should not discard damaged packaging before contacting us if the packaging may be needed for a carrier investigation.
13. Split Shipments
In certain circumstances, products from a single order may be dispatched separately.
This may occur because of inventory availability, product preparation requirements, or fulfillment arrangements.
If an order is shipped in multiple packages, customers may receive separate tracking notifications.
A package arriving before another package from the same order does not necessarily indicate that the remaining items have been lost.
14. Shipping Restrictions and Uncontrollable Events
Certain locations may have delivery restrictions due to carrier availability, transportation limitations, or applicable legal requirements.
YERAC LLC cannot guarantee delivery schedules when circumstances outside our reasonable control affect transportation or fulfillment.
Such circumstances may include hurricanes, flooding, fires, government restrictions, natural disasters, labor interruptions, and widespread transportation disruptions.
We will make reasonable efforts to communicate significant delays when appropriate.
15. Contact Information
For questions about shipping fees, order processing, tracking, delivery delays, or missing packages, please contact:
Business Name: YERAC LLC
Website: https://www.kitchennestpr.com/
Contact Person: Linda Aguirre
Customer Service Email: [email protected]
Business Address:
10630 NOAH'S CIR APT 822
NAPLES, FL 34116
United States
We appreciate your business and will make reasonable efforts to assist with shipping-related concerns.
16. Shipping Policy Updates
YERAC LLC may update this Shipping Policy when necessary to reflect changes in shipping arrangements, operational procedures, or applicable legal requirements.
Any revised policy will be published on this page with an updated date.
The shipping charges and delivery estimates applicable to an individual order will be determined by the information presented during checkout and any applicable legal requirements.